How does delivery work?
In Australia, Dodow is fullfiled by Amazon Logistics. It should be carried by Australia Post although alternative carriers can be chosen to ensure good delivery delays.
It will be shipped from Australia.
Can I send it as a gift?
No worries! Your invoice will be sent by email.
Are there additional benefits?
You will receive our top tips to make the most of Dodow help in your mailbox. Our user guide also include additional breathing exercises and a privileged access to our Sleeping Platform.
Any time, you can contact our customer support to benefit from personalized advice!
Does the product come with batteries?
Dodow is delivered with batteries, all ready to help you get your precious shut-eye. The product uses AAA batteries which are pretty easy to find in shops - they're the same ones used in your remote control.
How do I get in touch with you?
Use our messenger to find help content or chat with us!
What happens if I'm not satisfied with the product?
You have 100 days after the delivery date to send it back to us in its original packaging. If this is the case, send us a message through our messenger or visit our Help Center at help.livlab.care. We'll get back to you within 24 hours to explain the return process.